Community Manager and Community Management (Community Management) Objectives
collect the reflection of the Association of Heads of Virtual Communities (AERC) on Community Manager and Community Management (Community Management).
Why? because this conference matches on the same approach and objectives: the management of virtual communities is no longer an individualized basis is vested in one person or team within the organization. It has become a set of management processes (of management) that for inclusion in the structure of the company / organization.
For this, the manager of communities, whether individual or team must have a knowledge of the company's strategic values: legal framework in which it moves, community psychology, quality parameters, digital responsibility, etc. In addition, Management of Virtual Communities.
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